The Jinxiu Tianfu trainset
Deposits · Cancellation · How to Reserve

Booking Policy

What governs a Jinxiu Tianfu booking: the booking channels, the operator's cancellation ladder and free name-change window, third-guest and child rates, the health and insurance rules, and where 2027 availability currently stands. These are the operator's published terms; the clause in your signed contract is authoritative.

How a booking runs, start to finish

  1. Enquire and choose. Tell us the dates and the cabin grade. We reply with the open sailings on the operator's current chart; rooms marked as releasable depend on operator coordination and are confirmed in writing before any deposit.
  2. Written confirmation. Before any money moves, we confirm in writing: sailing date, cabin grade, occupancy, the exact fare, and the routing that applies to your passports.
  3. Passport scan. A clear scan of each traveller's passport is needed at booking; the same document feeds the electronic border permit for the Pamir sectors, which the operator arranges as part of the tour.
  4. Deposit. A deposit locks your cabin grade and departure and is non-refundable once paid. The exact deposit amount for your departure is confirmed in writing at booking.
  5. Balance and documents. The balance is due 30 days before departure; the pre-departure documents (assembly point, timing, day-by-day schedule) are issued by the operator per its published schedule.

The train does not sell through 12306. It is sold through the operator's authorised channels: the hotline 400-988-3721 (8:30 to 22:30 daily, Chinese-language service) and the operator's authorised travel agencies. For our international clientele, China Expresses holds dedicated allocation on the train, can issue tickets directly, and handles the booking end to end, including the two-night Chengdu pre-extension and the Kanas post-extension.

The cancellation ladder

Cancellation notice Fare retained
Deposit paid Deposit not refundable
15–29 days before departure 50% of fare retained
1–14 days before departure 85% retained
Day of departure 100% retained
Name change Free of penalty up to 3 days before departure

Two general clauses sit alongside the ladder: departure dates, stops, routing and duration are ultimately set by final railway dispatch commands, with schedule changes notified at least 7 days in advance and, if a sailing cannot operate at all, at least 5 days ahead; and force-majeure costs sit outside the fare. Train-by-train context across the fleet is on our cancellation policy page.

Third guests, children and single rooms

What the fare includes

What is not included

Health and insurance

Practical tips for the route

Where availability stands (operator chart, October 2026)

Frequently asked questions

No. The operator holds nothing without the deposit. What we can do before that is confirm live availability in writing and place your request the moment you decide; on the July sailings, which hold the widest 2027 availability, the good rooms are still open but they are moving.
The journey starts and ends in Chengdu. Boarding is also possible at Deyang, Mianyang, Guangyuan, Jiangyou and Lanzhou, and an Urumqi join can be arranged on request. The land programme includes free airport and station transfers in Chengdu, Lanzhou and Urumqi.
Departure dates, stops, routing and duration are ultimately set by final railway dispatch commands, with changes notified up to 7 days in advance. If a change materially affects your booking, we take it up with the operator on your behalf under the contract terms.

Jinxiu Tianfu →Rooms & CabinsStart a Booking

Evidence & updates

Sources and review date

Formation and cabin figures are checked against the published references below. Last reviewed .